Brilliant service

Sir – All too often we read or hear stories that imply or suggest that the NHS in a terrible state, close to collapse or similar tales of woe and disaster.

Well my good news is that I have just spent nearly five weeks as a patient at the John Radcliffe Hospital, Oxford, and I can truly put my hand on my heart and sing the praises of the staff and the organisation there. I felt at all times that the staff throughout were dedicated, diligent and extremely caring and attentive to all the patients’ needs.

At no time did I see any of the tales of horror that we come across in the tabloids and I wish to extend my greatest thanks to an amazing body of people working there.

One factor that seemed to be the ‘fly in the ointment’ was that time and time again I heard complaints being made of and about the new computing systems that are in a continual state of flux and change. If only the NHS could sort out that problem we would surely be a world-beating health service.

Well done to all at the John Radcliffe Hospital for instilling in me a great sense of confidence in what you are doing. Long may it continue and long may the politicians of all parties continue to invest in such a brilliant service.

Greg Paton, Marston

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