So far, so good after Witney post office switches to shop

The Oxford Times: The new postal counter at WH Smith in Witney The new postal counter at WH Smith in Witney

THE relocation of Witney’s post office to WH Smith’s shop has been “positively” received, according to the newsagent and stationery company.

The former Crown post office in Market Square closed a fortnight ago, with its services moving to a new counter created inside the store in the Woolgate Centre.

Concerns were raised about the suitability of the shop but WH Smith said that a redesign of the aisles and changes to the position of shelves to improve access would address people’s worries Last year, a petition against the change, organised by district councillor Duncan Enright, received 1,200 signatures.

The closure is among 70 being carried out around the country by the Post Office to stem losses from Crown offices, which it manages directly.

WH Smith spokesman Rosalind Cole said: “WH Smith is delighted to be welcoming both new and existing customers to its recently opened post office in Witney.

“Since opening the new branch on March 13, the customer feedback has been very positive, with people highlighting the new layout of the store, improved accessibility to postal services and extended opening hours as key improvements resulting from the move.”

Comments (2)

Please log in to enable comment sorting

1:15pm Wed 26 Mar 14

Andrew:Oxford says...

It looks pretty open and bright - just like the Cowley Co-op branch

Not really the disaster that has been promoted in the comments columns so far.
It looks pretty open and bright - just like the Cowley Co-op branch Not really the disaster that has been promoted in the comments columns so far. Andrew:Oxford
  • Score: 0

5:13pm Wed 26 Mar 14

the wizard says...

I must admit that I was very surprised last Saturday, no queue as such and the staff were more than helpful. A training person was looking on and offering support and advice if needed. When I commented on the good and prompt service her comment was, "give us time, we are trying hard to beat expectation". I came away positively surprised and happy with the level of service and lack of queue.
I must admit that I was very surprised last Saturday, no queue as such and the staff were more than helpful. A training person was looking on and offering support and advice if needed. When I commented on the good and prompt service her comment was, "give us time, we are trying hard to beat expectation". I came away positively surprised and happy with the level of service and lack of queue. the wizard
  • Score: 0

Comments are closed on this article.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree