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Cyclist upset by bus bike ban

7:00am Sunday 10th June 2007

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CHARTERED Tim Nicholson is doing his bit to save the planet - by riding a folding bike to work.

So he was astonished when an Oxford Bus Company driver told him he couldn't take his grey Brompton bike on the X13 bus from Abingdon to Oxford - because it wasn't in a bag.

Mr Nicholson, 39, of Rogers Street, Summertown, ran into trouble when he tried to board the bus with his folding bike at 5.40pm on Monday on his way to a work meeting at Milton Park, near Didcot.

He said: "I have never experienced a problem before but this particular driver was being difficult.

"He got pretty stroppy and said 'I am not taking you', so I got off the bus and phoned the company and was reassured that I could take the bike on the bus provided it was in a bag.

"I put the bike in a bag, pressed the emergency button because the driver had shut the door and got back on the bus, but he refused to let me travel.

"What happened really upset me because we should all be doing our utmost to use sustainable forms of transport and I thought it was out of order that this driver was being so difficult."

Two years ago, Mr Nicholson and fianceé Joanne Bowlt completed a charity journey from Oxford to Oxford in New Zealand in a 50-year-old Morris Oxford. Mr Nicholson said: "We encountered quite a few jobsworths along the way but in the end you could get where you wanted to go - this guy refused to see sense.

OBC general manager Louisa Weeks said: "We welcome folding bikes on our buses as long as they are in a bag. This is to stop oil and grease from the bike coming into contact with other passengers.

"When Mr Nicholson boarded the bus the driver politely informed him that he was unable to take the bike in that condition.

"While the driver was dealing with another passenger Mr Nicholson got off and the driver, who was at least ten minutes late as a result of Mr Nicholson's action, shut the door and prepared to set off.

"Mr Nicholson then operated the emergency-only button in an attempt to open the door. This is very dangerous and if the bus had already started to pull out into the traffic it could have caused a serious accident.

"It was for that reason that the driver refused to allow Mr Nicholson to travel."


Your Say YourThe Oxford Times

Colm O'Brien, Walton St. Oxford says...
12:57pm Mon 11 Jun 07

It’s what one (a cyclist) has come to expect; I too have been left high and dry at the hands of overly officious public transport officials even after complying will all requirements and I won’t even begin to relate how cyclists’ are treated by the airlines!!! I often feel that a visiting Martian would be dealt with more cordially, if they turned up at a bus or rail station or an airport, than a cyclist! Bicycles have been around now for nearly 170 years; what IS the problem? The Brompton folder that Tim was using was specifically designed to be taken on public transport, although I do think that the requirement of the bus company to have it bagged is not unreasonable, but then Tim did place it in a bag but was still refused permission to board! It really is time that people woke up to the situation we are in globally; cyclists’ are part of the solution and should be encouraged at every turn. We should be rolling out the red carpet, so to speak, for cyclists’, walkers’ and public transport users, not putting unreasonable obstacles in their way.

Perhaps the bus company should extend their ban to un-bagged prams and wheelchairs; I’ve had my clothes soiled by the wheels of both of these items when travelling on public transport!

Pity though that Tim operated the emergency door handle, although I can understand his frustration; it gives the bus company an ‘out’ from their (drivers) totally unreasonable stance.

Bob, says...
5:26pm Mon 11 Jun 07

It was all going well until "I put the bike in a bag, pressed the emergency button because the driver had shut the door and got back on the bus, but he refused to let me travel." What a twit. No wonder the driver didn't let him travel

reg vardy, oxford says...
8:32am Tue 12 Jun 07

rules are there for everybody safty and the driver's have to go by them and i was on the bus when this passenger was trying to get on and the driver kept his cool and was very polite all the time he kept explaining to him but this person was so thickhe could no understand what the driver told him, i seen the driver again and told him to see a solictor about this as it is rubbish and oxford bus sholud have apoligy from the paper for not investagating proply next time they may do as this upset's a lot of people when they don't

Colm O'Brien, Walton St. Oxford says...
2:14pm Tue 12 Jun 07

The core question that the bus company still needs to answer is why Tim was not let board the bus after he had complied with the requirement to have his cycle bagged? Whilst I don’t excuse any potentially dangerous actions such as activating the emergency door button, we mustn’t loose sight of the fact that this action occurred AFTER he had complied with the company requirement and was the result of understandable frustration. We can only be left with the impression that Tim was being personally victimised and that really is not acceptable treatment.

There is one other question that I touched on in my earlier comment (above); why must cycles be bagged when prams and wheelchairs aren’t? Now I’m not suggesting that they should be, but as I said earlier, I have had my clothes soiled by the muddy wheels of these items when travelling by public transport in the past, so why is it that only cyclists’ are singled out for ‘special treatment’ (requirements)?

Could it be that this sort of treatment is the result of some sort of resentment on the part of (some) officials of bus, train and airline companies? Is there an anti-cyclist bias operating behind the scenes? Travelling with outsize luggage, prams, skis, golf bags etc. doesn’t seem to cause any problems, but just you turn up with a bicycle and you’ll see what I mean!

Mike, Abingdon says...
9:04pm Tue 12 Jun 07

I think the driver was doing Mr Nicholson a favour - if he was in Abingdon boarding the X13 bus to Oxford "on his way to a work meeting at Milton Park, near Didcot" he was clearly heading in the wrong direction. Nice work by the driver to spot the error so swiftly.

When I lived in Summertown and worked in Milton Park I cycled to Oxford Station, took the train to Didcot and then cycled to Milton Park. Somehow, and I really don't know how I managed it, I also did this for 3 whole years without once having to discuss my nightmare journey with a journalist. What luck that one happened to be passing on this occasion to cover the story. Oh, there wasn't one? You mean you had to contact the paper about this outrage of truly epic proportions.

You could of course also try taking the 35 bus (sorry, Oxford Bus Company again) directly from Oxford to Milton Park, cutting out all problems with that oh so dreadful X13 driver. Following such a traumatic experience though I doubt that you will ever use the Oxford Bus Company again. Go Ahead Group plc must be literally quaking in fear.

Never mind eh. All self publicity is good publicity - apparently.

Nice picture by the way - I trust that the reporter and photographer travelled by bike, bus or walked to cover the story. If not then shame on you. Go and plant a tree somewhere at once to put things right at once.

I am off to swiftly get a life and a firm grip on reality.

reg vardy, oxford says...
11:25pm Tue 12 Jun 07

repley for Colm O'Brien rules are rules for bikes so why did he take 26mins to put his bike in a bag no wounder when he got off the driver shut the door his attitude towards the driver was all aggrssive and holding me and other passengers up if he was all this green he should continue riding his bike and never get a bus again and i hope driver's never pick him up due to trouble he is doing with this

Colm O'Brien, Walton St. Oxford says...
9:07am Wed 13 Jun 07

‘Rules are rules and are there for everybody’s safety’ - absolutely agreed; it’s the nature of those rules, their often irrational and contradictory character and their all too often erratic enforcement that I’m questioning!

I’d add that I’m speaking from experience here; I was left stranded at a major ferry port some years ago because a train guard would only let me board the train with a bicycle (I was riding a tricycle at the time). It was too late in the evening to find accommodation, and with over a hundred miles to my destination, it was going to be cardboard city on a cold and wet station platform for me as I hadn’t come prepared with maps, rain-gear and extra food for what would be an overnight cycle. I approached the guard of the next (stopping) train an hour later and he let me bring the tricycle into the train carriage (!); the mainline express from which I was debarred had pulled away with an otherwise empty luggage van!

Alas, I could relate many more similar stories from my travels with bicycle (folding and non-folding), tandem and tricycle, by land sea and air on every continent, but I hope you get my point!

P.S. Public transport IS greener than private motor use; one driver, one engine and dozens (or hundreds) of passengers…. The combination of folding bicycle and bus/train is an ideal pairing as it combines local speed and efficiency without parking problems (bicycle) with the longer distance capabilities of the bus or train. Personally I cycle everywhere, including long distance, but I wouldn’t expect everybody to do so.

Andrew Jones, Oxford says...
11:36pm Wed 13 Jun 07

I was on the bus in question. The driver was very reasonable, the cyclist a complete ****. end of.

Richard Griffin, London says...
9:46am Sat 16 Jun 07

I'm a Brompton-folder owner and used to drive for the Oxford Bus Company.

With my "cyclist" hat on, I've never been asked to bag my folding bike on a bus but would cheerfully do so if requested.

As a bus driver I wouldn't have felt the need to make an issue out of this, but once the guy operated the emergency-open valve I would refuse travel.

Some twit did this to me as I was reversing off the bay at Heathrow Central once. I got shirty with him, but how I allowed him to travel I don't know -- however it did avoid making a scene and causing a delay.

OKAY, says...
9:14am Sun 22 Jul 07

The driver of the X13 was right that he couldn't take bicycles unless they were folded cause grease gets in contact with other passengers. When he had put the bike in A bag the driver didn't let him on cause he had already closed the doors and he pressed the emergency button which means he should never be allowed on again cause that could have caused A serious accident. 1ce A driver of A 5 had to stop and tell A cyclist offand 1ce A tube driver didn't let A bicycle pass on the inside and he chased him to Queen's La and punched the bus driver in the face damaging his eyes seriously which is A crime

OKAY, says...
9:14am Sun 22 Jul 07

The driver of the X13 was right that he couldn't take bicycles unless they were folded cause grease gets in contact with other passengers. When he had put the bike in A bag the driver didn't let him on cause he had already closed the doors and he pressed the emergency button which means he should never be allowed on again cause that could have caused A serious accident. 1ce A driver of A 5 had to stop and tell A cyclist offand 1ce A tube driver didn't let A bicycle pass on the inside and he chased him to Queen's La and punched the bus driver in the face damaging his eyes seriously which is A crime

mcflurryco, says...
6:37pm Mon 7 Jan 08

The driver on X13 was in the right. He has no duty to wait for Tim Nicholson to put the bike in the bag when he's 10mins late already. And pressing the emergency button could cause A serious accident.

Why would he catch the X13 if he was on his way to Milton Park when the bus is the 35A?
He may have been catching the bus to Stratton Way then catching the 35A

McFlurryco, says...
7:53pm Thu 6 Mar 08

Colm O\'Brien wrote:
The core question that the bus company still needs to answer is why Tim was not let board the bus after he had complied with the requirement to have his cycle bagged? Whilst I don’t excuse any potentially dangerous actions such as activating the emergency door button, we mustn’t loose sight of the fact that this action occurred AFTER he had complied with the company requirement and was the result of understandable frustration. We can only be left with the impression that Tim was being personally victimised and that really is not acceptable treatment. There is one other question that I touched on in my earlier comment (above); why must cycles be bagged when prams and wheelchairs aren’t? Now I’m not suggesting that they should be, but as I said earlier, I have had my clothes soiled by the muddy wheels of these items when travelling by public transport in the past, so why is it that only cyclists’ are singled out for ‘special treatment’ (requirements)? Could it be that this sort of treatment is the result of some sort of resentment on the part of (some) officials of bus, train and airline companies? Is there an anti-cyclist bias operating behind the scenes? Travelling with outsize luggage, prams, skis, golf bags etc. doesn’t seem to cause any problems, but just you turn up with a bicycle and you’ll see what I mean!
But he pressed the emergency button

Comments are closed on this article.

Tim Nicholson Dispute: Tim Nicholson

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