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New Waitrose 'needs better bus links'

Hugh Jaeger Hugh Jaeger

BUS campaigners in Oxford are calling for better services to cater for customers at a new Waitrose supermarket in Headington.

Earlier this month, Waitrose, which already has shops in Abingdon, Wallingford and Witney, confirmed it was taking over the Somerfield supermarket, in Old High Street, in April.

The refitted store is expected to open under the Waitrose name in May.

Hugh Jaeger, 44, who represents the Oxford branch of Bus Users UK, welcomed the opening of Oxford’s first Waitrose, but said bus services should be upgraded as a result.

He said: “I think residents in Headington are delighted that Waitrose is opening a store, and I’m sure residents in places like North Oxford will be very jealous.

“Not everyone will be able to reach the store by car and I think shoppers will come from across Oxford, so bus services need to be reviewed.

“Residents recently warned the city council’s north east area committee that Headington car park is too small for the new Waitrose.

“Better local buses to Headington need to be part of the solution.”

Mr Jaeger wants Stagecoach to either extend its No 10 bus from the city centre to Summertown or extend the 14/14A/17A or 17C from the John Radcliffe Hospital to the centre of Headington.

Before the pedestrianisation of Cornmarket Street 10 years ago as part of the Oxford Transport Strategy, the Stagecoach No 7 route linked Kidlington, Summertown, the city centre, Headington and Barton.

But after pedestrianisation, the route was split in two and there is no longer a direct service connecting Summertown and Headington.

Mr Jaeger added: “Eventually, the Oxford Bus Company stopped running the No 2 service to Barton and Headington, and Stagecoach cut the No 7 into two unconnected halves.

“Waitrose will be a magnet for shoppers and it’s certain to bring people in from other parts of the city.

“This is a good opportunity for the bus companies to consider providing more reliable orbital routes.”

Chris Child, a spokesman for Stagecoach, said: “I think it’s unlikely that we would reconnect the No 7 at this time, but we’re open to suggestions regarding routes we operate.

“We are here to serve the needs of customers, and we need to see if there’s enough passenger traffic to warrant a review.”

North Oxford city councillor Jean Fooks said: “I’m sure some North Oxford residents will be going to Waitrose in Headington, so we hope the bus companies will look at the situation again.”

affrench@oxfordmail.co.uk

Comments(23)

Zimmer says...
3:07pm Mon 26 Jan 09

More half empty buses is all that we need in Oxford I don't think the 'New store' warrants it what is wrong with the park and ride at Thornhill the bus service from which service which stops to drop and pick up at Headington Carfax as it is. All North Oxford resident need to do is use the A40 in their cars to and from Thornhill Park and Ride car park. Stop molicodling people if they want to use the 'New'store they will find a way.

cottage2day says...
3:53pm Mon 26 Jan 09

And how is this any different to it being a somerfield? People managed to get there before, and im sure they'll manage again. Some people really need to start living life and stop worrying and complaining about every little thing

Hugh Jaeger says...
4:00pm Mon 26 Jan 09

I sympathise with Zimmer's concern about to many 'buses running with too few passengers. The County Council could control this by applying the law that allows it to introduce Bus Quality Contracts. This would involve putting busy routes out to tender, as TfL does in London.

A BQC would not allow competing companies to run services on the same route, hence there would be no need for rivals to run too many off-peak 'buses to win passengers from each other. Instead companies would have to tender for each route every few years, and the winner would have to satisfy monitoring for service quality and reliability throughout the contract.

Contracts could also require companies to run only the lowest-emission 'buses. This would be compatible with the Low Emission Zone planned for central Oxford. It would encourage all 'bus companies to achieve standards at least as good those of as the Oxford Bus Company, which has the lowest emissions of any 'bus fleet in Britain.

Zimmer suggests that people make more local car journeys, and for those extra journeys to be along the A40(T) Northern By-Pass which at peak times already suffers congestion. More congestion and emissions are the last things we need on our roads. The (T) of course stands for trunk road, which should be one of the last places to be encouraging local traffic.

Zimmer's car-based suggestion would exclude not only everyone who respects people's health and the environment, but also everyone who either lacks a car or perhaps is physically unable to use one.

Bus Users UK cares for people and for the environment. We want 'bus services that give the best service possible for as many users as possible, while causing the least harm to our precious and vulnerable environment. Please visit us at:

www.bususers.org

Hugh Jaeger says...
4:19pm Mon 26 Jan 09

cotage2day: the simplest difference is that Headington and Summertown each had their own Somerfield, whereas only Headington will have a Waitrose. Many shoppers see a huge difference between Waitrose and Somerfield. A lot of upmarket north Oxford types already buy from Waitrose.

Some buy online, but others prefer to visit a store themselves and that is their free choice. When the new branch opens in Headington they'll want to use the new branch, only to find that Headington Car Park is working full to capacity already. Headley Way is already congested too often, without Waitrose attracting even more Summertown - Headington traffic.

Bus Users UK believes that better 'bus services is one way to reduce our Britain's dependency on cars. cottage2day has defended the excessive air pollution levels on Abingdon Road and suggested that people whose health suffers from air pollution should just accept it. BUUK believes that we can treat each other and our environment much better than this.

Rankin7 says...
4:20pm Mon 26 Jan 09

Buy a car John, you know it makes sense.

Andrew:Oxford says...
5:03pm Mon 26 Jan 09

It's so good to have a Waitrose coming to Oxford.

Plenty of room to put in a Multi-story car park in too instead of the rather rough & ready surface car park that's there at the moment.

Forget buses though... Time the decent thing was done and give Oxford a high-quality Tram service or better still - an underground rail network.

The good thing is that with a modern tram system, no wires are required.

And Shuggie is "Hugh Jaeger" really your real name?

Rankin7 says...
5:29pm Mon 26 Jan 09

Hugh, your clearly not doing your research. I have just found out the City Council already provide a system of buses directly suited to your requirements and the Waitrose supermarket you campaign for. The Council though, for reasons of their own, don't call this service a bus service. They call it a taxi service. Apparently this taxi service is less polluting than the bus service and creates less congestion. I heard you only need contact this service. They will send a taxi to your door, usually in ten minuets guv, and take you straight to Waitrose in Heading ton, or anywhere else.

Hugh Jaeger says...
8:30pm Mon 26 Jan 09

In other words Rankin7 admits there is no direct 'bus service between Headington and the areas I listed. Taxis have their value, but a taxi is still a car. Hence like Zimmer, Rankin7 is suggesting an increase in car journeys, and hence congestion and emissions, along either the Northern By-Pass or Headley Way.

Rankin7 omits to mention that of course taxis are more expensive than 'buses, don't accept 'bus passes, 'bus season tickets, or the County Council's Plus Pass that covers all 'bus companies in Oxford.

Andrew:Oxford is right: of course Headington Car Park could be made multi-storey. However the traffic on most major roads into Headington is already congested every weekday. If Waitrose attracts even more car journeys, the County Council's current work to improve Headington Road and London Road will have been in vain.

Andrew's other idea is the winner: a modern electric tram network serving Oxford's busiest routes. If current 'bus frequencies are any guide, Oxford's first two tram routes should be (1) Blackbird Leys - Cowley - central Oxford - Oxford rail station and (2) Barton - Headington - central Oxford - Summertown - Kidlington.

A century ago Oxford City Council wanted electric trams but the college dons opposed having trolley wires down High Street. In France the city of Nice has trams with such good batteries that they can run without wires for the central part of their route. They would be perfect for running along Oxford High Street.

Yes Andrew, I really am Hugh Jaeger, but the Scots version "Shuggie" is fine!

Andrew:Oxford says...
9:21pm Mon 26 Jan 09

Batteries are not required...

Try Googling "Alstom APS"

"Power is supplied to the tram through a third rail embedded in the tracks. This third rail is made up of 8 metre-long conducting segments, which can be powered, and which are separated by 3 metre insulating joints. Power is supplied to the conducting segments by underground boxes every 22 metres. The electricity transmitted through this third rail is picked up by two friction contactors located in the mid-section of the tram. The delivery of power to the conducting segments is triggered by coded radio dialogue between the tram and the ground, and only occurs once the conducting segment has been covered by the tram, ensuring total safety for pedestrians."

Sounds like a perfect solution for Oxford. If only the local authority had the vision to push forward with it.

Andrew:Oxford says...
9:23pm Mon 26 Jan 09

Of course... Could go one further.

With the volume of water that passes through the various rivers and weirs of Oxford there is probably the possiblity that it could be self-sufficient in power...

Hugh Jaeger says...
10:50pm Mon 26 Jan 09

I've seen APS on the tramway in Bordeaux: it's certainly another option. But APS is reported to be much more expensive than wires to install, has higher running costs and has been unreliable. Nice was going to copy Bordeaux and have APS, but was frightened off by the problems and chose batteries instead.

Britain's Labour government has been shockingly anti-tram. Long before the Credit Crisis they cancelled good tram schemes for Leeds, Liverpool, Portsmouth and Southampton. If a city as small as Oxford is to stand a chance it must minimise capital costs - without compromising quality.

Messrs. Brown and Darling are treasury men who hate investing enough capital in trams or trains. If Oxford could disguise a tram scheme as an irresponsible, failing bank, maybe they would invest billions in it?

Oxford should exploit its hydro-electric opportunities. At Sandford-on-Thames weir the former paper mill had turbines producing about 70 Kilowatts. The Low Carbon West Oxford group hopes to install an Archimedean screw at Osney Lock to produce 30 Kilowatts, and I'm told the redevelopment of Osney Mill may include a hydro-electric generator in the old mill-race. I imagine none of this will be enough to run a tram, but I'm sure it will all help to reduce Oxford's carbon footprint.

JanetJ says...
8:19am Tue 27 Jan 09

All you guys commenting here - have you ever actually done a weekly family shop on your own? have you ever tried getting on/off a bus with the numerous bags etc.I can assure you it's virtually impossible. If I want to use Waitrose - like most people doing a family shop I'll be in the car!

Andrew:Oxford says...
9:54am Tue 27 Jan 09

JanetJ

Of course I've done a weekly family shop on my own. It's hardly difficult. Boot up laptop, log on to Occado, Sainsbury or Tesco, choose a slot and a little man comes round and delivers it.

The cost of delivery is nothing compared to the time-cost and cost of fuel/parking - as well as the wasted cash on "aisle candy".

Top-ups are, of course, bought by the bagful and carried home by foot or by bus.

It's quite possible to do without a car in this city.

Mary Clarkson says...
11:41am Tue 27 Jan 09

Quite agree with Andrew: Oxford. We've got four children and rarely do food shopping by car. I can get enough food for a week back home from the Covered Market in my bike panniers and buy other things in a fortnightly online shop. Why waste life traipsing up supermarket aisles every week buying washing powder, pet food and other staples? Why not go online and spend the saved time shopping for really nice fresh food?

Hugh Jaeger says...
12:44pm Tue 27 Jan 09

I am behind the times as I still go to the supermarket myself. Hence I sympathise with JanetJ laden with her shopping bags, but like Mary Clarkson I know families who've raised two or three children using only a 'bus or a bike to bring their groceries home.

Transport is about people's freedom: to choose where to travel and what mode of transport to use to get there. But if too many people choose cars too often the roads choke, we choke and our climate chokes.

Plenty of people can't afford to run a car, or don't want one, or have one but prefer not to use it, or can't drive, or are going for a drink and mustn't drive home. Buses increase people's freedom in all these cases.

A good 'bus service can cut the number of cars congesting our roads. Reduced congestion helps not only 'bus passengers, but also people such as Mary and myself when we ride our bikes. It also helps anyone who for a particular journey really needs to use a car, which may include JanetJ. Hence better 'bus services could benefit her whether she rides on them or not!

Please forgive me for being so optimistic. I love this city of ours but I keep seeing ways we might be able to make it better :o)

Sid Hunt says...
1:19pm Tue 27 Jan 09

I'm not convinced that Waitrose will cause the stampede being predicted here.

Hugh Jaeger says...
2:49pm Tue 27 Jan 09

I agree sith Sid: I find most Waitrose customers are far too genteel to stampede! And Waitrose staff are so much more polite and helpful than most staff in other supermarket chains.

Ian Sternberg says...
8:32pm Tue 27 Jan 09

As a frequent user of The Stagecoach X32 service between Harwell & Oxford - I fully support Hugh's call for extra bus services in Oxford .

Ultimately the whole Bus Industry in Britain should be Nationalised . Bus Services should be massively increased as part of an intergrated Public Transport System , with RMT/UNITE imput into the decision making process .

This kind of intergrated public Transport System with Subsidised Fares will help the environment & will be much more efficient for Passengers to use .

Bogota Bob says...
4:54pm Wed 28 Jan 09

Ian Sternberg wrote:
As a frequent user of The Stagecoach X32 service between Harwell & Oxford - I fully support Hugh's call for extra bus services in Oxford . Ultimately the whole Bus Industry in Britain should be Nationalised . Bus Services should be massively increased as part of an intergrated Public Transport System , with RMT/UNITE imput into the decision making process . This kind of intergrated public Transport System with Subsidised Fares will help the environment & will be much more efficient for Passengers to use .
If I were you, I'd wind the clock back to the 1970s when the "nationalised" National bus company provided 90% of buses across the UK via a confusing network and the trade unions ruled with a tight grip trying to prevent any kind of progress, it wasnt working and buses had been on a decline from the mid 1960's. Staff shortages were dire with people not interested in working and overly slack union agreements which created cushy working conditions. The unions and NBC came up with the idea of making Saturday working optional in the Midlands, it was great because drivers didn't have to work Saturdays - the downside being that 90% of the Midland Red network didn't run.

The NBC robbed its good routes to prop up bad routes to obscure villages with 2 people who used the bus once a week. This annoyed the people who used the frequent services which were cut to use buses elsewhere.

If we must do something, franchising may offer a way forward, where private companies provide quality ensured services like they do in London but this will take a great deal of public subsidy which most of Oxford's bus services don't currently require.

oxfordgirl1974 says...
3:22pm Thu 29 Jan 09

The minute Oxford Bus Company and Stagecoach got rid of the buses that went from Kidlington to Oxford City Council and then to Headington, they lost a lot of shoppers who would have gone to Headington.

Those buses were always busy, and now, because the service is not offered, I know lots of people in the North of Oxford, who just get into their cars and go to the supermarket instead.

Hugh Jaeger says...
7:28pm Fri 30 Jan 09

oxfordgirl1974's view is widely shared. A Headington businesswoman recently told me that she lost a lot of trade when the Kidlington - Headington 'bus route was cut in half in central Oxford.

Not all journeys between different Oxford suburbs need go through the middle. Why does every 'bus service to the JR hospital terminate there? The JR has routes 14/17A to New Marston, Summertown and Oxford rail station in one direction, and route 10 to Cowley, Cowley Road and central Oxford in the other direction. If these routes were combined in a single loop service, it would link so many parts of east and north Oxford that it could probably run ever 10-15 minutes.

The Cornmarket pedestrianisation in 1999 created gaps of hundreds of metres between stops for 'bus services leaving the city centre in diferent directions. The County Council's Transform Oxford plan to remove 'bus stops from Queen St, George St and Magdalen St will make those distances eaven longer, thus making many cross-city 'bus journeys even harder.

The "Cornmarket Gap" in Oxford's 'bus networks is worst for north-south journeys: the gap between stops in Magdalen Street and St Aldate's is over 500 metres. Transform Oxford would remove the 'bus stops in Magdalen Street and relocate them in in St Giles, increasing the walking distance from St Aldate's to more than 800 metres. That's half a mile between "connecting" 'buses.

Try that half-mile walk with impaired vision, impaired mobility, heavy shopping or small children. Remember to dodge the many cyclists illegally riding along Queen Street and Cornmarket in daytime. No wonder too many people go by car!

This article is about local services within Oxford, but Ian Sternberg rightly points out that many villages and towns in Oxfordshire might merit better services too. Harwell has 2,400 villagers and its X32 'bus service also serves the important Harwell science campus. The X32 runs hourly to and from Oxford, but not after 9pm and there's no Sunday service.

Bus Users UK would like services such as the X32 to benefit from the County Council's £62 million "Access to Oxford" project. ATO aims to improve road junctions on the northern and southern approaches to Oxford, and to help 'bus services to get through the congestion more quickly and reliably.

Oxon CC has asked interested groups including Bus Users UK to tell it what road junction improvements are most needed. BUUK needs helpful comments and suggestions from as many 'bus users as possible, so that it can give the County Council as much detail as possible of current problems and what feasible improvements 'bus users would like.

BUUK Oxford Branch doesn't yet have a local website. Please visit our national website, and if you want to help our work in Oxfordshire please tell our Head Office:

www.bususers.org

faatmaan says...
10:16pm Fri 30 Jan 09

the people who can afford to shop at Waitrose will always find a way to said store, the ones who think they should be shopping their need to check their finances, most people shop at waitrose for the name rather than the price, if they are prepared to pay the shop prices, let them pay for the parking, their will not be more customers anyway, never mind it will soon be another coop or empty unit when the recession really bites. Waitrose does not prosper in Large cities/towns.

Hugh Jaeger says...
6:23pm Wed 4 Feb 09

faatmaan's enthusiasm for more car traffic in Oxford suggests he hasn't taken notice of most of the preceding 20 posts on this webpage. The original article is primarily about campaigning for direct 'bus services between different suburbs of Oxford. There is already unmet demand for such a service, and Waitrose will increase that demand.

faatmaan's claim "Waitrose does not prosper in Large cities/towns" contrasts with the facts. Waitrose has branches in Birmingham, Wolverhampton, Sheffield, Edinburgh, Milton Keynes, Reading, Southampton, Portsmouth, Bournemouth, dozens in London and is just opening a second branch in Bristol.

By comparison with those cities, Oxford is not such a large town. Waitrose thrives in every market town in Oxfordshire and already has many customers in Oxford. Its opening of a store in Headington is a response to customer demand.

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