In reply to Steve Lewis’s letter, I would like to suggest that he gets his information correct before making accusations.
He accuses the Oxford Bus Company of not training its drivers in customer care.
However, he goes on to say that he and his girlfriend attempted to board a No.1 bus but the driver ignored them, then they boarded a No.5.
The No.1 is in fact operated by Stagecoach and the No.5 by the Oxford Bus Company. Therefore, it is to Stagecoach he should be directing his rant.
Also, the sign he mentions at the end of his discourse actually stated: “Please drive carefully. Accidents cost revenue, cost employment.”
STEVEN WILLIAMS, Hubble Close, Headington, Oxford
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