THE deterioration in service on route No.5 experienced by Hilary Grime (Letters, August 4) is also evident on the No.2 route to Kidlington.
The High Street/Mill Street area of Kidlington was served by the 2A and 7B, each every 15 minutes, now replaced by a single 2A every 15 minutes.
The joint ticketing, trumpeted as a great success, was clearly used as a smokescreen to hide cuts in services, which have gone un-reported.
It’s a mystery how all this could possibly have cost £10m when the product is reduced services, unless it includes the value of mothballed buses taken off routes.
I might add that the “great success” claimed for the first days was not our experience on the first Monday, when a most unhelpful Oxford Bus Company official was more intent on scolding those joining the arbitrarily changed queue direction at the wrong end than explaining why the No.7 route suddenly no longer existed.
A 2A finally arrived after double the waiting time when the 7 existed.
The bus filled up, only for us all to be turfed off and asked to board the bus behind, which turned out to be a 2B and so involved a long walk home in Kidlington. Success? Chaos, if you ask me!
JOHN WAINWRIGHT, The Moorlands, Kidlington
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